Performance Metrics ensure the RCL is effectively operating within our organization and fulfilling our promise to our collaborative partners:
- Comprehensive understanding of the services we offer
- Reinforce our lab’s processes and workflow
- In depth monitoring of our lab’s ability and resources to effectively satisfy timelines
- Solution-based detection of protocol execution errors
- Proactive monitoring of data quality
- Ability to compare results across all studies
- Process improvement in the interest of the sponsor/PI/RCL
- Enhanced partnership for interdepartmental collaboration
| Metric # | Metric Description | Measured |
|---|---|---|
| Core - 1 | Average number of days from study grant approval date to informed consent signature date of the first patient in the study | Sponsor and RCL |
| Core - 2 | Average number of days from informed consent date to technical specifications and tumor mesurement form completion | Sponsor and RCL |
| Core - 3 | Number of patient enrollments processed within Reporting Period (monthly) | RCL |
| Core - 4 | Number of data queries ran by the core lab (monthly) | RCL |
| Core - 5 | Trouble-shooting queries | RCL |
| Core - 6 | Percentage of final reports issued to PI sites within agreed turnaround time (TAT) | RCL |
| Core - 7 | Percentage of alerts successfully communicated to sponsor(s) within defined TAT | Sponsor and RCL |
| Core - 8 | {Internal} Change from initial budgeted amount to current/final budgeted amount | RCL |
| Core - 9 | Timelines of invoice payment | RCL |
| Core - 10 | QA/QC of equipment | Sponsor and RCL |
| Core - 11 | Percentage of uniformity; same radiologist read | Modality |